Project Agreement, Terms, Warranty

Pricing/

Estimates

1. All prices presented are initial estimates based on general assumptions or bid drawings and are not considered final pricing. The conclusive pricing will be determined upon the evaluation of final design elevations, verified dimensions, and materials and finish specifications by the designer.

2. Upon the approval of shop drawings and finish samples, pricing verification will be confirmed and finalized in collaboration with the client.

3. In the absence of changes to the project scope, the initial estimate is expected to remain accurate as outlined above.

Design

1. The foundational design work will be executed by the designer and/or architect and subsequently submitted to GGF for the production of shop drawings.


2. The pricing includes one set of shop drawings derived from the designer's/Architect’s elevation drawings plus one revised set for a total of two sets of shop drawings. If the designer or contractor does not provide elevations or the elevations are too inaccurate to be utilized, an additional fee may be charged at $100 per hour.

3. Additional shop drawings resulting from change orders will be billed at a rate of $100 per hour. An estimated time will be communicated and discussed before any additional drawing work commences.

4. Approval from the client, designer, or contractor is required for all shop drawings before production work can commence.


5. The pricing includes 2 initial site visits required for field measurements and templating, additional site visits due to change orders may be billed.

Finish Samples/

Specifications

1. Unless specified, each project includes three finish samples per project line item.

2. Additional finish samples are available at an extra cost.

3. Glass, mirrors, or other specialty items are not included in pricing unless noted

4. Cabinet pulls, knobs, handles, and specialty hardware not included in pricing unless noted.

5. Installation of standard face-mounted handles and pulls included in pricing. Routed or specialty integrated pulls will incur additional fabrication cost. Please let us know ahead of time if you plan on using pulls that require additional fabrication to doors and drawer fronts to ensure accurate pricing. Any hardware that the designer, contractor, or client sources requiring installation with brass screws will incur an additional cost.

6. Additional Painted Sample: $180/sample

7. Additional Custom Stain Sample: $180/sample

Project Terms

1. Unless specified, the project does not include a sample door.

2. Door samples are available at an additional cost:

  • Additional Slab Door Sample: $200/sample

  • Additional 5-Piece Door Sample: $425/sample

3. Door sample lead times can vary from 2-12 weeks based on door type.

4. Approval from the client is required for all finish samples before production work can commence.

5. Any additional jobsite scope beyond the outlined installation is subject to an hourly rate of

$75/hr/installer. These charges encompass downtime due to delays from other subcontractors and any additional scope not included in the above installation.

6. Whereas, any alterations to cabinetry made on-site as a consequence of accommodating the work of other subcontractors shall necessitate the issuance of a change of scope work order. Such alterations may encompass, but are not restricted to, integrating HVAC systems into cabinetry, adjusting cabinetry for plumbing requirements, incorporating electrical components and finish panels into cabinetry, and any analogous modifications.

7. Change orders must receive written approval with a signature before work on the change order commences.

Job Site Conditions

8. GGF will maintain a clean worksite and remove all trash and debris resulting from our work.

9. The jobsite must have a dumpster or debris hauling services available.

10. All jobsite work required by other subcontractors must be completed before GGF’s scheduled

installation date.

11. The site must be prepared for the cabinet installation team according to client and/or site-specific requirements, including the installation of floor covers and the removal of furniture or other large objects from the work space.

12. The jobsite must have adequate access within a reasonable distance for delivery, load-in, and load-out.

13. The jobsite must have adequate access to power and provide a workspace at a reasonable distance from the installation area, particularly if activities that create dust as a by-product are to be prohibited indoors.

14. Delays due to factors outlined above or resulting from third parties, including subcontractors, clients, codes, etc., must be communicated to GGF at least 48 hours before scheduled site-work.

Installation Terms

15. In the event of delays without prior notification, GGF will reserve the right to charge an hourly rate of $75 per hour, per installer on-site or required to be on-site due to the delay.

16. If a previously scheduled install date is rescheduled within the 48-hour window, the project will be charged for that day's scheduled install at a rate of $75 per hour, per installer, based on our standard 8-hour day.

17. Appliances and fixtures dependent on GGF for installation or on-site fabrication needed for

installation by other subcontractors must be on-site at the time of installation.

18. Panel ready appliance panel pricing includes finish panels only, and does not include any additional hardware needed for the specific appliance. If any additional hardware is needed for installation, including but not limited to spacer panels, brackets, etc, said hardware must be present on site at time of installation.

19. Installation and adjustment of appliances is not included in GGF's scope of work. Installation of appliances to be handled by the appliance installation team and/or the contractor/designer.

Appliance Panels

20. Designer/Builder/Client responsible for supplying verified appliance panel specifications.

21. Panels will be made to specifications sheets provided by designer/builder/client, any deviations from specifications sheets or panels made in accordance with manufacturer specifications sheets that do not work in the field due to other site conditions or client preferences will be remade at a cost to the project.

Payments

22. Initial deposits are nonrefundable. Payment schedule is as follows: 50% deposit to engage GGF, 40% upon delivery of completed cabinetry to the work site, 10% upon completion of install.

23. Final invoice payments are subject to Net 15 Terms. Invoices not paid by the due date will incur a 5% late fee on the outstanding balance, applied weekly until final payment is received. 

24. Final invoice is issued and due 15 days after completion of installation and is not to be withheld pending “blue tape walks”, “punch out items”, or for any other reason. GGF is still responsible for covered warranty requests and reasonable punch out items after the final invoice is paid.

“Punch Out” Items/List

25. One, and only one, punch out list is to be submitted to GGF for completion. Any additional items are considered warranty or, if outside the scope of GGF’s warranty, will incur a cost.

26. All pricing and proposals are valid for 30 days, after which pricing shall be verified and may be subject to change due to material availability and cost.

27. Due to the contingent and sometimes uncertain nature of the design process and construction conditions, no certain lead times can be quoted until written sign-offs are received for both concept drawings and finish samples. 

GGF Cabinetry Warranty

GGF’s warranty of quality design, fabrication, installation and customer satisfaction applies to the original purchaser for a period of one year from the original date of completed installation. This warranty is non-transferable. 

Our cabinetry is custom built to the customer’s specifications using top grade materials and crafted with expert workmanship using advanced manufacturing equipment. We ensure all components are free from defects in material and craftsmanship for the lifetime of the product. 

Our liability shall not exceed the replacement cost of our product. Refunds are not available. Following a thorough inspection of the product by GGF, if it is determined that any damage is the result of improper usage during the term of this warranty, we will offer repair service at a rate of $75 per hour, plus materials and travel expenses where applicable.

 Warping - Solid Wood Products with solid wood glued up components up to 15" across the grain or 48" measured with the grain have a 3/16" accepted warping tolerance. For products measuring more than 15" up to 24" across the grain or more than 48" up to 72" measured with the grain, a 5/16" warping tolerance applies. No warranty against warping is provided for products exceeding 24" across the grain or 72" measured with the grain. Adding a center stile or center rail to products with oversized center panels can help minimize warping.

 Glued-up panel products exceeding 24" across the grain or 72" measured with the grain have no warranty against warping. 

MDF products up to 15" wide or 48" high have a ⅛" warping tolerance. For products measuring more than 15" up to 24" wide or more than 48" up to 72" high, a ¼" warping tolerance applies. No warranty against warping is provided for MDF products exceeding 24" wide or 72" high. Included in these warping tolerances are raw MDF sheet stock. 

Twisting Tolerance - Solid wood products measuring up to 48" with the grain, a ⅛" twist tolerance is acceptable. Products measuring more than 48" across the grain and/or 60" with the grain can have a 1/4" twist tolerance. No twist warranty applies to products measuring more than 60" with the grain. MDF products measuring up to 48" high have a ⅛" twist tolerance. Products measuring more than 48" up to 60" high can have a 3/16" twist tolerance. There is no twist warranty on MDF products measuring more than 60" high. 

Bowing - also known as a "barrel effect," occurs when a door's width varies, with the middle portion wider than the top and bottom. This can result from wood components swelling due to ambient or environmental moisture absorption. Doors measuring over 48" with the grain, ordered without a center stile or rail, carry no warranty against bowing. This includes wood frame-only, wood frame with mullion, 5-Piece MDF frame-only, and 1-Piece MDF/3D Laminate frame-only doors. 1-Piece MDF/3D Laminate doors with center panels are exempt from bowing susceptibility. Mitered doors and drawer fronts, due to their joint nature, carry no warranty against bowing, as they may expand with moisture absorption. 

Any product with solid wood glued-up components, measuring over 72" with the grain, regardless of the presence of a center stile or rail, carries no warranty against bowing. This includes 5-Piece MDF Mortise & Tenon doors. 

3rd Party Hardware Integrations Any product that is manufactured by a third party shall carry the manufacturers stated warranty and GGF shall not be responsible for or liable for any issues inside or outside of manufacturer stated warranty of such items. These items may include but are not limited, LED components, integrated hardware solutions, drawer slides, hinges, etc. 

This Warranty does not cover, and GGF will not be responsible for : Natural variation in wood grain, pattern, stain, finish, aging, and other wood characteristics due to its aging process. Variations and changes in finish colors such as lightening or darkening due to light exposure, natural or artificial. Environmental influences such as water, humidity, mold, UV rays, light exposure, or extreme temperature. Damage caused by a plumbing leak or some other form of excessive exposure to water. Damage caused by improper installation of HVAC vents incorporated or adjacent to cabinetry caused an excessive exposure to controlled temperature air. Normal wear and tear. Any form of abuse, misuse, accident, alteration, or negligent use. 

3rd Party Transportation/Installation Damages or problems due to faulty or improper installation when the delivery or installation is performed by a 3rd party is not covered in this warranty. Consequential or incidental damage or any damage or errors resulting from, or related to the transportation, removal, installation, or use of products is not covered in this warranty. Improper storage, delivery, or handling by a 3rd party is not covered in this warranty. Any modified or refinished product is not covered in this warranty. In addition, this warranty shall not apply to any products used or installed in conjunction with GGF such as plumbing fixtures, countertops, tilework, or appliances.

 Limitation of Liability In no event shall GGF be liable for any consequential or incidental damages arising out of the use or inability to use our products.

How to Clean Wood Cabinets of Any Finish We recommend the use of any mild, non-concentrated oil/grease cutting dish soap and warm water to clean our wood cabinets. Do not over-wet the cabinets as it could ruin the finish. After gently scrubbing with a soft cloth and the cleaning solution, rinse off the residue with a damp cloth, and dry by wiping down with a separate, dry microfiber or lint-free cloth. 

Things to Avoid When Cleaning Wood Cabinets: Magic Erasers or any type of similar sponges, abrasive powders or any scrubbing pads, cleaners that have abrasive particles, oil soaps such as Murphy’s, spray polishes containing silicone, wax, or petroleum products, citrus cleaners, any product that may contain solvents or alcohols.